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How much is shipping?
How long does it take to receive my order?
What is your refund or return policy?
Can you take my order over the telephone?
I will be visiting Hawaii do you have a retail store?
Do you have a Hawaiian jewelry gift catalog available?
What about sales tax?
Hey I am in the Military and have a APO shipping address can I still get that $5.95 domestic shipping?
Ok, I just read all the FAQ's and you didn't answer my question. How can I contact you?


How much is shipping?
For U.S. Orders shipping is $5.95 via USPS Priority Mail Insured. For Canadian orders shipping is $10.95 via USPS International First Class Mail Insured. All other countries shipping is $19.95 via USPS International First Class Mail Insured.

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How long does it take to receive my order?
We have a 4-5 day processing time which means that once your order is received we will ship within 4-5 days. It takes another 4-5 days to reach the U.S. mainland using our Insured USPS Priority Mail Shipping (International orders 5-10 days). For U.S. orders plan on receiving your order in about 10 days or less (international orders about 14 days).

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What is your refund or return policy?
We have a 30 day unconditional money back guarantee on all our Hawaiian jewelry and gifts. We will not be responsible for jewelry items that were ordered in the wrong size or custom jewelry orders (your name/initial engraved or enameled on jewelry).

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Can you take my order over the telephone?
No, to insure we do not make a mistake on your order we require that you order online using our secure shopping cart

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I will be visiting Hawaii do you have a retail store?
No, we are a Hawaiian jewelry wholesale gift company and do not have a retail store. In fact we provide many of the Hawaiian gifts for the large retail stores here in the islands. Save time and money and buy online direct.

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Do you have a Hawaiian jewelry gift catalog available?
We do not have a Hawaiian gift catalog available. With well over 500 products online with our secure online ordering we recommend you shop on our website for the best selection and fast service.

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What about sales tax?
There is no sales tax. We pay the sales tax for Hawaii orders.

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Hey I am in the Military and have a APO shipping address can I still get that $5.95 domestic shipping?
If you have a USPS zip code then yes APO and U.S. Territories including, Guam, Puerto Rico, Saipan and American Samoa are considered domestic shipping so you do not need to pay for international shipping.

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Ok, I just read all the FAQ's and you didn't answer my question. How can I contact you?
Click on our CONTACT button on the bottom of this page to send us an email to receive a fast response to your question.

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Last Updated: 19 Jul 2017 01:29:49 PDT home  |  about  |  terms  |  contact
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