Aloha, Before contacting us we ask that you view our frequently asked questions (FAQ) page to see if we can answer your question immediately.
Sending e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. Our email customer support team is standing by to answer your questions 7:00am - 11:00pm everyday. E-mail sent to us will receive priority over questions phoned in. For questions on an existing order, please include name, order number, item(s) ordered and order date.
(800) 805-4404 Toll free - US & Canada only
(630) 214-8786 International & domestic
Hawaiian Heirloom Jewelry Collection
ZG Hawaii Inc.
1750 Kalakaua Ave., Suite 103 #3572
Honolulu, Hawaii 96826-3709
Customer service representatives during certain shifts may not be able to instantly take your call. We respond to emails before the telephone. Live chat or sending an e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. E-mail sent to us will receive priority over questions phoned in. Please note we do not take orders by phone. To insure we do not make a mistake on your order we require that you fill out the order form.
(800) 922-1310 Toll free - US & Canada only
(808) 225-7357 International & domestic